Right at Home Australia has much to celebrate in 2025. It’s been a massive year for the brand, hiring our new CEO Fritha Radyk, welcoming six new franchise territories and expanding into the Northern Territory, while simultaneously responding to unprecedented regulatory change with the Federal Government’s new Aged Care Act and Support at Home Program. 

Hiring a CEO 

Faced with new Quality Care Standards, rapid network expansion, and a planned leadership restructure, Right at Home Australia made the decision to appoint its first CEO early this year. Fritha will provide strategic leadership and direction for our network of locally owned franchise offices. This is always a watershed moment for any owner led franchise network and comes after much planning and consideration by Right at Home Australia Founders Karen and Daryl Sahli. 

Significant Regulatory Change 

Australia's new Aged Care Act (2024), which came into force on 1 November 2025, introduces a fundamental, rights-based overhaul of the aged care system, moving the focus from providers to Older Australian’s needs and preferences. A major reform under the Act is the launch of the Support at Home program, which replaces the previous Home Care Packages program and is intended to provide a single, simplified, and more flexible system for in-home support in the long term.  In the short term, Support at Home means a complete change to funding and service models across the sector. This includes means-tested contributions and lifetime caps on non-clinical care costs to ensure fairness and sustainability. 

The legislation also strengthens quality standards and regulatory oversight, grants greater powers to the Aged Care Quality and Safety Commission, and enhances whistleblower protections – requiring a significant ‘step up’ for many home care providers. Right at Home’s global care standards, established network, and fee structure (already consistent with the Support at Home Program) makes us ideally positioned to respond to this once in a generation change to the sector.   

Rapid Network Growth 

As part of the appointment of the new CEO, Karen and Daryl have been freed from day-to-day operations to focus almost entirely on franchise recruitment. It is anticipated that this will further drive the growth we’ve already experienced thanks to the opportunities presented by the aged care sector. Right at Home has already sold 60 franchises, with at least 60 more available for potential owners across all Australian states and territories. This expansion directly addresses the significant demand created by Australia's rapidly ageing population. Furthermore, excellent opportunities for resales are emerging as some franchise owners approach the end of their 10-year franchise agreements and look to realise the value of their businesses for retirement.

Planned Leadership Restructure 

Following the arrival of our CEO, we restructured our executive team to prepare for the new regulatory regime and planned growth, while providing comprehensive support across key functional areas to our network. This restructure focused on four key areas including operations, clinical governance, finance, and systems. 

The operations team now features dedicated, specialised performance coaches lead by an experienced Head of Franchise Operations to improve franchise performance, service quality, and business health. 

All members of the clinical governance team are registered nurses with relevant post graduate studies to ensure network-wide compliance with the Aged Care Act and its heightened standards. This enhanced structure has sharpened our focus on compliance and positioned us to engage more effectively with the Aged Care Commission, ensuring that regulatory requirements are not only met but proactively managed. 

Right at Home has also engaged a Palliative Care Clinical Specialist to further strengthen our palliative and end of life care practices. This investment ensures that our approach to care is not only compliant but compassionate, embedding specialist knowledge into service delivery and reinforcing our commitment to dignity, quality, and excellence in the most critical stages of life. This collaboration also ensures Right at Home’s clinical practices in this space are research and evidenced based.

In finance, we are increasing senior-level resourcing to support strategic growth and profit optimisation alongside daily financial functions. Finally, our systems team uses dedicated resources to strategically assess the future role of automation and systems within our company.

What’s Next in 2026?

Right at Home has enhanced both its strategic and operational agility. We have a proven track record in scaling our business and solidifing our growth trajectory. Fritha and her leadership team bring fresh expertise and strategic vision to guide expansion, while retaining the knowledge and passion of our Founders. Moreover, our ability to quickly and effectively respond to new legislative changes has turned potential regulatory hurdles into a competitive advantage, ensuring compliance while adapting to meet new market demands. This combination of internal strategic alignment and external responsiveness has created a robust framework for sustained growth in 2026! 

Are you ready to join the Right at Home Australia network? Enquire about a franchise opportunity today. 

Right at Home Australia is a leading provider of quality in-home care. Our mission is to improve the quality of life for those we serve ensuring the Right Care, Right at Home™. We support people living with complex and post-operative care needs, dementia and cognitive decline, older adults, and adults living with a disability including NDIS participants. Our tailored services help clients to remain safe and independent in their homes. We have 60 territories across Australia and growing. If you are interested in a franchise opportunity with Right at Home, call us on 1300 363 802 or email This email address is being protected from spambots. You need JavaScript enabled to view it..